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IIBA Certification of Capability in Business Analysis (CCBA) Sample Questions (Q302-Q307):
NEW QUESTION # 302
During a requirements elicitation workshop, a stakeholder raises an issue that is outside of the project's scope. The business analyst (BA) facilitating the workshop should:
- A. consider the issue's impact on the project and gain agreement with stakeholders on the next step.
- B. request the stakeholder to explain the issue further so that possible solutions can be discussed.
- C. note the issue in the Issue Register to be considered by the Project Manager.
- D. ignore the stakeholder's comment and proceed with the agenda.
Answer: A
Explanation:
According to the Capability in Business Analysis (CCBA) guidelines, one of the tasks that business analysts perform in the requirement elicitation activity is to conduct elicitation sessions, which involves facilitating workshops and other techniques to elicit the requirements from thestakeholders12. During the elicitation sessions, the business analyst should be prepared to handle any issues that may arise, such as scope creep, conflicting opinions, or unclear requirements34. If a stakeholder raises an issue that is outside of the project's scope, the business analyst should consider the issue's impact on the project and gain agreement with stakeholders on the next step, such as deferring the issue to a later stage, escalating the issue to the project manager, or revising the scope statement5.
NEW QUESTION # 303
Bradley is working with the business analyst Marsha to prioritize requirements for their organization. Marsha insists that the requirements be ranked on the cost-benefits analysis of the relative value to the organization.
What type of prioritization approach does Marsha want to use in this scenario?
- A. Business value
- B. CBR Ratio
- C. Likelihood of success
- D. Urgency
Answer: A
Explanation:
Explanation
The type of prioritization approach that Marsha wants to use in this scenario is business value. This is a technique for ranking the requirements based on the expected benefits and costs of implementing them, and selecting the ones that provide the most value to the organization12. Business value prioritization helps to align the requirements with the strategic goals and objectives of the organization, and to optimize the return on investment (ROI) of the solution. The other options are not types of prioritization approach that Marsha wants to use in this scenario, but rather techniques for ranking the requirements based on different criteria, such as likelihood of success (A), which is the probability of achieving the desired outcome or benefit with the requirement3, urgency ©, which is the time sensitivity or importance of the requirement4, or CBR ratio (D), which is the ratio of the cost of implementing the requirement to the benefit of implementing the requirement5. References: Business Analysis Expert Certification, CCBA® | IIBA®, Certification of Capability in Business Analysis™ (CCBA®), Business Analysis Certification Competencies, CCBA® | IIBA®, The Ultimate Guide to Business Capability Analysis, CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition
NEW QUESTION # 304
A project is being initiated to enhance an on-line product because sales have declined for over a year. The company leader's ant confident that all of the skills needed to improve the product exist within the company.
By enhancing the product, sales will increase and new customers will emerge. A business analyst (BA) will help the enhancement project by first:
- A. implementing a suitable solution.
- B. identifying the stakeholders.
- C. evaluating the business need.
- D. documenting the requirements.
Answer: C
Explanation:
The BA should resolve the conflict between two stakeholders over which model to use for describing requirements by explaining that the models are complementary to each other. A model is a representation of a concept or system that is used to communicate or analyze it. Different models can be used for different purposes or audiences depending on their strengths and limitations. For example, an activity diagram can show the sequence and conditions of actions performed by actors or objects in a system, while a state diagram can show how an object changes its state in response to events. The BA should demonstrate how both models can be useful and relevant for describing different aspects of the requirements. References: : BABOK Guide v3, Section 4.5 : Activity Diagram vs State Diagram
NEW QUESTION # 305
The creative thinking process has three values to determine the effectiveness of the process. Which one of the following is not a measurement of effective creative thinking?
- A. Generation of a pre-determined number of new ideas for a business solution
- B. The successful generation and productive consideration of new ideas
- C. Application of new ideas to resolve existing problems
- D. Willingness of stakeholders to accept new approaches
Answer: A
Explanation:
Explanation
Creative thinking does not set a pre-determined amount of new ideas required in order to be deemed successful. Setting a pre-determined amount of new ideas may actually cap the amount of ideas that can be generated or the ideas may be poorly formulated in order to reach the pre-determined quota of ideas.
Answer D, C, and A are incorrect. These are effective measurements of creative thinking.
NEW QUESTION # 306
You are the business analyst for your organization. Your current project is using a plan-driven approach for the requirements, business analysis, and monitoring. Which one of the following statements best describes the plan-driven approach to business analysis planning and monitoring?
- A. Plan-driven approaches determine how priorities will be diagnosed for the project solution.
- B. Plan-driven approaches typically call for a significant amount of formality and detail.
- C. Plan-driven approaches typically have meetings daily to discuss the business analysis requirements process.
- D. Plan-driven approaches encourage changes that prevent errors and omissions.
Answer: B
Explanation:
The plan-driven approach has the most business analysis work at the beginning of the project or during the start of a project phase. This approach has a high amount of formality and detail for all areas of the business analysis duties, requirements gathering, and monitoring.
Answer D is incorrect. This statement is not true about the plan-driven approach.
Answer C is incorrect. This statement describes requirements prioritization.
Answer A is incorrect. Plan-driven approaches typically discourage change and they work to refine the requirements over time to prevent errors and omissions.
NEW QUESTION # 307
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